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Blog Posts (64)

  • Steam Cleaning Masonry in Victoria, BC: The Safe Way to Clean Brick, Stone, and Concrete

    Lennox Masonry using the DOFF Integra to steam the Porte Cochere at the historical Government House in Victoria, BC. Homeowners and property managers across Greater Victoria are looking for a safe, effective way to clean dirty brick, moss covered stone, and aging chimneys without causing damage to the mortar or masonry. Steam cleaning is one of the most reliable methods to remove years of buildup while preserving the integrity of the masonry structure. What Is Low-Pressure Steam Cleaning for Masonry? Low-pressure steam cleaning uses superheated water vapour, delivered at controlled temperatures and low pressure, to loosen and remove dirt, biological growth such as algae and lichen, and surface pollutants from masonry. Because it uses far less water than traditional pressure washing, it reduces the risk of driving moisture deep into brick, stone, and the mortar encasing them. This makes steam cleaning ideal for : • Heritage brick and stone facades • Chimneys • Retaining walls and stone patios/walkways • Residential and commercial masonry exteriors Lennox Masonry steam cleaning the Herb Garden at the Government House in Victoria, BC with the DOFF Integra. Why Steam Cleaning Is Better Than Pressure Washing for Masonry Traditional high-pressure washing can erode mortar joints, open up hairline cracks, and force water deep into porous masonry. Steam cleaning, by contrast, is designed to be gentle on the substrate while still being highly effective at cleaning. Key advantages of steam cleaning brick and stone: • Uses low pressure to avoid damaging mortar and carved details • Uses significantly less water, reducing the risk of dampness and efflorescence • Relies primarily on heat instead of harsh chemicals • Effective on soot, atmospheric pollution, algae, moss, and mildew on masonry surfaces For older homes and heritage buildings in Victoria, this balance between effective cleaning and material preservation is critical. Steam cleaned features on the Porte Cochere of the Government House in Fairfield, Victoria BC Common Masonry Problems Steam Cleaning Can Solve Over time, exterior masonry in coastal climates like southern Vancouver Island faces constant exposure to moisture, salt air, and organic growth. Steam cleaning helps address: • Green or black staining from algae, moss, and lichen • Soot and creosote staining on chimneys • General pollution and grime on urban masonry facades • Light paint residues and previous coating buildup (case-dependent) Because steam is able to penetrate surface contamination without relying on abrasive blasting, it is especially useful on delicate stone and older brick units. How Professional Masonry Steam Cleaning Works A typical professional low-pressure steam cleaning service follows a structured process to protect the masonry and the surrounding property. 1. Assessment and testing The masonry type, condition, and previous repairs are evaluated first. A small, inconspicuous test area is cleaned to confirm the temperature, pressure, and technique are safe and effective. 2. Site preparation Nearby windows, plants, woodwork, and metal are protected before work begins. Access systems like scaffolding or lifts may be set up for chimneys and taller elevations. 3. Controlled steam application Steam is applied in passes, keeping the nozzle a small distance from the surface so the heat does the work rather than brute force. Persistent contamination can be gently agitated with a soft-bristle brush when necessary. 4. Light rinsing and clean-up Once contaminants are loosened, the surface is lightly rinsed with low-pressure water just enough to carry away debris, minimizing saturation. This systematic approach helps ensure consistent results while protecting both the masonry and the surrounding finishes. Benefits of Steam Cleaning for Heritage and Residential Masonry For property owners who care about both appearance and longevity, steam cleaning offers several important benefits . • Preserves architectural detail: Low-pressure steam helps maintain carved stonework, corbelled brick, and fine textures that can be damaged by abrasive methods. • Non-abrasive approach: There is no sand or grit impacting the surface, unlike sandblasting, which can permanently alter the face of masonry. • Environmentally conscious: Because it primarily uses water and heat, steam cleaning can often be completed with little to no chemical additives. • Supports long-term durability: By removing biological growth that traps moisture and contributes to decay, steam cleaning can help extend the life of masonry assemblies. For heritage properties in particular, this method aligns well with conservation best practices that prioritize minimal intervention and reversible treatments. When Should You Consider Steam Cleaning Your Masonry? You may want to consider a professional steam cleaning service if: • Your brick or stone has widespread organic staining • You notice white salt deposits and uneven discoloration • The building or chimney is part of a heritage structure • Previous aggressive cleaning methods have already caused damage In each case, a proper site visit and small-area test clean are essential to confirm that steam cleaning is appropriate for the specific masonry and condition. Why Work with a Professional Masonry Contractor While small cleaning tasks might seem like a DIY opportunity, low-pressure steam cleaning is best handled by contractors who understand masonry behavior, moisture movement, and building envelopes. A qualified masonry restoration company will: • Correctly identify the masonry units and mortars before cleaning • Select safe temperature and pressure settings for each area • Recognize areas where cleaning might expose underlying damage • Recommend additional repairs, repointing, or waterproofing if necessary Combining steam cleaning with skilled masonry repair helps ensure your brick or stonework is not only clean but also structurally sound. How Steam Cleaning Fits into a Complete Masonry Maintenance Plan Steam cleaning is only one part of a comprehensive masonry maintenance strategy. Once surfaces are cleaned, it becomes much easier to: • Identify failed mortar joints that require repointing • Spot cracks in chimneys, caps, and crowns • Evaluate the condition of stone sills, lintels, and copings From there, a long-term maintenance plan can be developed to address water shedding, flashing, capping, and protective solutions appropriate for the specific masonry. Lennox Masonry is a heritage restoration, stonework, and chimney repair based in Victoria, BC. We specialize in restoring the past and building the future one brick and stone at a time. To learn more about us and what we do, visit our website here: Lennox Masonry

  • The Importance of Using Traditional Lime-Based Mortars in Heritage Masonry Restoration

    In 2024, Lennox Masonry restored the city hall in Duncan, BC using traditional lime-based mortars. In this blog post, Lennox Masonry of Victoria, BC discusses the necessity of matching old lime-based mortars when restoring historical and heritage masonry buildings Restoring heritage masonry buildings is not only about maintaining their aesthetic appeal—it’s about preserving their history, structural integrity, and ensuring they stand for generations to come. One of the most critical elements in achieving this is the use of traditional lime-based mortars. Here’s why they matter so much in heritage restoration: Breathability and Moisture Management Lime mortars are naturally breathable, allowing moisture to escape from the masonry. This breathability prevents moisture from becoming trapped within the walls, which can lead to deterioration of both the mortar and masonry units, creating structural damage. Cement-based mortars, by contrast, are much less permeable and tend to trap moisture—often worsening the very problems restoration seeks to solve. Lime mortar is elastic and thus flexible, which allows it to accommodate for large and slight movements in the masonry structure, recombining when needed through a self-healing process. This characteristic is paramount when it comes to the preservation of heritage structures, as it helps eliminate moisture-related issues that are introduced into the building once gaps in the masonry start forming. This brings us to our next point... Flexibility and Accommodation of Movement Historic masonry buildings often settle and move slightly over time due to changing temperatures, moisture, or shifts in their foundations. Lime mortar’s flexibility allows it to accommodate minor movements without cracking, protecting both the mortar and the surrounding masonry units. Modern mortars, which are rigid and hard, can crack and cause further damage to the historic stone or brick. Compatibility with Historic Materials Most heritage masonry buildings were originally constructed with lime-based mortars. Using traditional lime mortars for restoration maintains the building’s authenticity, ensuring that repairs are compatible with the original structure. This prevents damage from incompatible materials, such as Portland cement, which can be too hard and impermeable for older masonry. The key here is to ensure that the mortar is going to expand and contract during the freeze and thaw cycles at the same rate in relation to the surrounding stone and/or brick. This can only happen if the same mortar is being utilized. Reversibility and Conservation Principles Lime mortars can be removed without damaging the original stone or brick due to their soft character, even after years of compression. The use of conservation-friendly tools are also necessary during the repointing process. Using lime-based mortars while repointing heritage masonry structures aligns with the principles of conservation, allowing future repairs without harming the historic fabric. Aesthetics and Authenticity Authentic restoration requires materials and techniques that reflect the original construction. Lime mortars offer a natural, historic appearance, blending seamlessly with traditional stonework and maintaining your building’s character. When done properly, repointing or even rebuilding certain aspects of heritage masonry buildings can appear seamless from the old to the new. Sustainability and Environmental Impact Lime-based mortars are produced with not only a lower carbon footprint compared to modern cement, but are actually carbon-negative. During the setting process, lime mortars reabsorb the carbon dioxide produced during their creation. They’re also biodegradable and made from natural, renewable materials—making them an excellent choice for responsible restoration. Self-Healing Properties Lime mortar can self-heal small cracks due to its slightly water-soluble nature, which allows it to reseal hairline fissures over time. This unique property helps prolong the life and durability of heritage masonry walls. Avoiding Common Restoration Mistakes The use of modern cement mortars in historic buildings can lead to a host of problems, including trapped moisture, accelerated decay, and irreversible damage. Modern mortars are too hard for traditional masonry—original bricks or stones can break before the mortar does, leading to costly repairs and lost heritage value. Conclusion For anyone involved in the restoration of heritage masonry buildings—whether you’re a homeowner, builder, or conservationist—traditional lime-based mortars should always be your first choice. Their breathability, flexibility, compatibility, and sustainability not only preserve the structural and aesthetic integrity of your building, but also honor its history. By choosing lime-based mortars, you’re investing in the longevity, authenticity, and environmental stewardship of Canada’s architectural heritage. If your project needs guidance or hands-on expertise, Lennox Masonry is passionate about restoring heritage buildings the right way—using time-tested materials that let your building breathe and endure. With dozens of completed heritage masonry projects throughout Victoria, BC and Duncan, BC, we are a trusted, professional, and knowledgeable masonry company when it comes to the conservation of masonry buildings.. Preserve the past. Build for the future. Choose lime Lennox Masonry of Victoria, BC has been proudly serving both Vancouver Island and the Gulf Islands for over a decade. We are small group of skilled masons with a great deal of passion towards our trade and for improving the communities we live and work in. We extend our gratitude to the lək̓ʷəŋən people for allowing us to share and work on this corner of the garden with them. We are thankful for the residents and businesses of Victoria, BC for supporting us in our endeavors! If you’re in need of a professional and reliable masonry company for your next project, please contact us  today! And check out our Project page  for inspiration when it comes to your next masonry idea!

  • Looking For A Masonry Contractor Near You In Victoria, BC?

    What to look for in a masonry company for your next project: A stone staircase in Victoria, BC built by Lennox Masonry out of blast-rock that was sourced on the property and flagstones that were quarried in Port Renfrew, BC. Choosing the right masonry contractor is a critical step to ensuring the desired outcome and durability of your project. Victoria, BC is home to a variety of highly skilled and adept stonemasons and bricklayers who are more than capable of helping you address your needs. That being said, here's what you should know before contacting and hiring a mason: Look for experience and expertise: Research the masonry companies in your area and see how many years of hands-on experience they have in the specific field of work your project entails. Masonry has many facets to it, such as bricklaying, stonemasonry, restoration, chimney repairs, hardscaping, fireplace conversions, etc.. So it's important to understand which masonry contractors have experience that is relevant to your project. Be sure to review their portfolio of completed projects and see if there are any that are similar to yours. If so, pay attention to the workmanship and the minute details. A heritage chimney that was demolished and rebuilt by Lennox Masonry in Victoria, BC to match the original chimney from 1912. Licensed, Certified, and Insured: Don't be afraid to ask for a business license, certification, proof of liability insurance, and their standing with the Workers Compensation Board. Companies that can provide these documents will signal a degree of professionalism and adherence to industry protocols and standards. Without these certificates, you, as a homeowner or business owner, could be held liable if any accidents occur while work is being conducted on your property. Reputation & Reviews: Peruse each masonry contractors online reviews through Google, Yelp, Houzz, BBB, Facebook and other online platforms. Ask them if they're willing to share the contact details of previous clients that they have worked with or if they can provide an address of a completed project that you can view. Communication & Service: Take note of how each company communicates with you from the initial phone call or email to the first in-person meeting. Are they timely, clear, and concise? Or are they slow, vague, and impersonal? Ask questions and gauge for yourself whether or not they seem confident in their answers. Once a proposal has been presented to you, ensure that the scope of work and the terms/conditions are well defined and specific. The 2025 Houzz awards presented to Lennox Masonry of Victoria, BC Small Companies Vs. Large Companies: Bigger isn't always better as they say! Large masonry companies are typically suited towards sizeable commercial projects which focus on quantity and quick output. Reality is that quality takes a backseat for the most part on large commercial and residential projects such as townhomes, condominiums, and apartment complexes. Small masonry companies are typically suited towards residential projects on single-family homes, working directly for homeowners and contractors. With small masonry companies, the owner is usually hands-on while designing and building the project, paying close attention to the finer details. The benefit of working with an owner/operator is that they aren't a step removed from the project and their reputation is directly on the line. This can equate to receiving the best possible workmanship and service. Sean Lennox of Lennox Masonry building a stone step in Victoria, BC Conclusion: Picking the right masonry contractor in Victoria, BC for your next project doesn't have to be an arduous process. Focus on both online and word-of-mouth reviews as well as communication skills with whatever companies you're considering. Pay attention to their project portfolios and above all... trust your gut! Lennox Masonry of Victoria, BC has been proudly serving both Vancouver Island and the Gulf Islands for over a decade. We are small group of skilled masons with a great deal of passion towards our trade and for improving the communities we live and work in. We extend our gratitude to the lək̓ʷəŋən people for allowing us to share and work on this corner of the garden with them. We are thankful for the residents and businesses of Victoria, BC for supporting us in our endeavors! If you’re in need of a professional and reliable masonry company for your next project, please contact us  today! And check out our Project page  for inspiration when it comes to your next masonry idea!

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  • Lennox Masonry | Masonry Contractor | Victoria BC | Cobble Hill BC

    Lennox Masonry is a masonry contractor serving Victoria BC and the Cowichan Valley,. We specialize in chimney repairs, stone walls, heritage restoration, and building outdoor living spaces. Victoria Heritage Masonry, Stonework & Chimney Repair Experts | Lennox Masonry At Lennox Masonry, our approach remains simple: quality workmanship and customer satisfaction above all else. Our focus is on safety, great communication, reducing waste, adding value, and creating long standing products. Book A Consultation Who We Are Lennox Masonry is a multi-award winning masonry company based out of Victoria, BC, and also serving the Cowichan Valley from our Cobble Hill location. For over a decade, we have been providing masonry services throughout Vancouver Island and the surrounding Gulf Islands. We are a small group of stonemasons and bricklayers who take great pride in restoring and enhancing our community one brick or stone at a time. We love the history of our trade and the environment in which we are able to perform our craft. We extend our gratitude to the residents and businesses of Victoria, BC and the Cowichan Valley for supporting us in our endeavors. If you're interested in learning or expanding upon an ancient trade such as masonry, please visit our Employment Page for more information. We are currently hiring both skilled masons and labourers. What We Do Lennox Masonry specializes in all aspects of masonry and hardscaping for properties in Victoria and Duncan, BC. Whether you need a custom stone feature, a heritage restoration, a chimney repair, or a stone retaining wall, we tailor every project to suit your home, your site, and your vision. We combine excellent communication, strong work ethic, ethical business practices, and years of knowledge and expertise with a unique artisan approach to stonemasonry and brickwork. From the Highlands to Ten Mile Point and beyond, we deliver high-quality masonry solutions for residential and commercial clients alike. If you are in need of a stone feature, restoration of heritage masonry, a dry stack or mortared stone retaining wall, chimney repairs, a fireplace conversion, hardscaping, or any other skilled stonework and brickwork, begin the consultation process with us today to discuss the details of your project. Contact Us Today! Masonry Services in Victoria, BC Stone Retaining Walls Here at Lennox Masonry, we like to get creative with stone retaining walls by introducing unique features and aesthetic highlights which make each wall unique and entertaining, adding a touch of character to the properties of Victoria, and Saanich. While we also repair and rebuild heritage stone walls to suit the original design in areas like Rockland ,Oak Bay, and Uplands, you can expect the unexpected when hiring us to build you a new stone wall from scratch. Chimney Repairs & Rebuilds Lennox Masonry offers chimney repair and rebuild services throughout Victoria, BC in areas such as James Bay, Fairfield, Oak Bay, Langford, and Esquimalt. We also specialize in the restoration of heritage chimneys by applying for and coordinating permits through the city of Victoria and the Heritage Foundation. We can bring your chimney back up to good standing and to code with the addition of concrete caps and chimney pots, allowing your heritage chimney to maintain its character while elongating its life. Fireplaces Stone Veneer Flagstone Custom Stonework Lennox Masonry is adept and thrives at designing and building artisan masonry projects catered to the characteristics of your home in a modern approach. If you can dream it, we can build it. And if you're not a dreamer, then we'll guide you from start to finish as we put together an entirely original work of art through the medium of stone. Over the years we have built numerous water-features, stone walls, fireplaces, patios, staircases, outdoor living spaces, and garden pathways that our clients in Saanich, Oak Bay, Fairfield, and the Highlands have absolutely loved due to the attention to detail and quality that we pour into every project. You can trust us with your vision, and you can trust us to dream one with you into reality. Heritage Masonry Restoration Lennox Masonry and our team of experienced masonry restoration experts are well-versed in the art of restoring masonry buildings in both Victoria's and Duncan's downtown cores. We have had the pleasure of maintaining the history of many buildings, features, and private collections such as the Government House in Rockland, the city hall in Duncan , the Esquimalt Graving Dock , the Oldfield Estate in Saanich , and numerous heritage chimneys and stone walls from Sidney to Sooke. The restoration of heritage masonry structures and buildings requires an educated and practiced approach when ensuring that the repairs are historically accurate. It's imperative that both the materials being used and the character in which they were built, are a match to that of the original building in order to ensure its longevity. This entails a knowledgeable approach to working with traditional lime-based mortars and the ability to replicate destroyed or defaced features of a building or feature. DOFF Integra | Steam Cleaning The team at Lennox Masonry utilizes a DOFF Integra steam cleaner for delicate removal of moss, algae, lichen, graffiti, paint, and grime from historical and heritage buildings, as well as sensitive building materials. From heritage chimneys and stone walls to the Government House and grounds to Duncan's City Hall and the Esquimalt Graving Dock's Pump House , Lennox Masonry specializes in using these purpose-built steam cleaners to restore the surfaces of these buildings to their original appearance. To learn more about our steam cleaning process and what it entails, please visit our DOFF Integra Steam Cleaning service page to familiarize yourself with the process and how it can help restore your chimney , retaining walls , walkways , and even driveways today! How It Works Contact Us FAQ Why Choose Lennox Masonry For Your Victoria and Cowichan Valley Home Quality Craftsmanship: A large part of our success here at Lennox Masonry has been a product of placing emphasis on quality workmanship while completing masonry projects. We uphold ourselves to high standards and have chosen to remain a small masonry contracting company through our select group of talented and professional stonemasons and bricklayers over the years. Quality is our guarantee! Reliable: Communication has and will always be paramount when it comes to your project. We strive to ensure that you remain informed and that your needs are met throughout every step of your masonry project. Trustworthy: With over over 10 years in business and over 60 years of combined masonry experience and knowledge, you can trust us to see your project through to completion with due attention paid to every little detail along the way. Our reviews speak for themselves, as well as our impeccable safety record. Visit our Referral s page to learn more and our Better Business Bureau listing as well! "Sean did the repointing of my chimney. He responded to my initial call and provided an accurate assessment, and a more than fair estimate the same day. His communication skills and knowledge of his craft are both excellent. It's unusual to find someone who loves their work, is very competent and treats their clients well. It was a pleasure to have him work here. He is one of a kind. Highly recommended." — J. L. "Sean repaired a dry stacked retaining wall, flag stone sidewalk and a mortared stone wall for me. Sean's work was flawless and excellent on all three projects. His pricing is fair and he is a pleasure to work with. I would not hesitate to hire or recommend Sean in the future." — Andrew V. "I hired Sean for a challenging project involving reassembly/rebuilding a container load of Architectural Stone door and church windows that I had purchased in France and England. In total there were 9 structures... some without plans or pieces missing. Sean took a methodical approach to the problem always thinking it through before powering ahead. What techniques and approaches were new to him he researched diligently and rapidly assimilated into the project. He did not waste time in blind alley work and brought both skill and thought processes to bear on a difficult project. I cannot recommend Sean highly enough!!!!" — Murray N. Contact Two Locations for Greater Victoria & Cowichan Valley Masonry Services Lennox Masonry operates from two locations to serve homeowners throughout the Cowichan Valley and Greater Victoria areas. Whether you need chimney repairs, stone wall construction, heritage restoration, or masonry consultation, we offer professional services and customer satisfaction. Victoria Location Lennox Masonry Ltd 127 Howe Street #3 Victoria, BC V8S 1B7 Phone: 778-968-6574 Email: sean@lennoxmasonry.com Hours: Monday–Friday, 9:00 AM – 5:00 PM Serving: Victoria, Fairfield, James Bay, Rockland, Oak Bay, Fernwood, Downtown, and surrounding areas. Cobble Hill Location Lennox Masonry Ltd 1265 Hutchinson Road, Cobble Hill, BC Phone: 250-986-0324 Email: sean@lennoxmasonry.com Hours: Monday–Friday, 9:00 AM – 5:00 PM Serving: Cobble Hill, Mill Bay, Shawnigan Lake, Duncan, Maple Bay, Glenora, Cowichan Bay, Lake Cowichan, Chemainus, Ladysmith, and the full Cowichan Valley.

  • Stone Veneer Experts | Victoria BC | Duncan BC | Lennox Masonry

    Stone veneer applications in Victoria and Duncan, BC for fireplaces, exteriors, and feature walls. Lennox Masonry delivers durable natural stone finishes. Stone Veneer Applications in Victoria and Duncan, BC Lennox Masonry provides stone veneer applications for homeowners and property owners in Victoria, Duncan, and throughout Vancouver Island. Whether you are updating an older home, building a new feature wall, or adding natural stone to an exterior façade, stone veneer is one of the most effective ways to introduce lasting character, texture, and value to a property. Stone Veneer Stone veneer offers the timeless beauty of natural stone with added versatility and ease. It's a lightweight and cost-effective alternative to full-bed stone, making it perfect for both new homes and for giving old homes a new look. Its reduced weight minimizes structural load, simplifies installation to a certain extent, and maintains the appeal of natural stonework. Thin stone veneer also allows for a wide range of styles and finishes, enhancing any design while maintaining a natural, authentic look. Ideal for both interior and exterior applications, it provides lasting durability and a sophisticated aesthetic without the hefty price tag or labor demands of full-thickness stone. For many Victoria and Duncan properties, thin stone veneer is a practical way to improve curb appeal while creating a finish that stands up well to the West Coast climate. It can complement traditional, heritage-inspired, and contemporary design styles, making it a strong fit for a wide range of homes across the region. If you're interested in using thin stone veneer on your home, then contact Lennox Masonry today to begin the consultation process! Full-Bed Stone Veneer Full-bed stone veneer is a thicker, more substantial stone option that creates additional depth and presence. It is often chosen for projects where a heavier masonry appearance is desired, especially on feature walls, chimneys, fireplaces, and exterior facades that need a bold, permanent look. Because of its greater thickness and weight, full-bed veneer requires proper planning and installation. When installed correctly, it can create a highly durable and architecturally grounded finish that adds long-term visual value to a property. At Lennox Masonry, we help clients choose the right stone type and application method based on the design, structure, and overall goals of the project. Check out the making of this massive outdoor stone fireplace project in Oak Bay here: Foul Bay Rd | Indoor & Outdoor Fireplaces Where Stone Veneer Works Best Stone veneer is a versatile option for both residential and commercial properties. Common applications include exterior house cladding, fireplaces, chimneys, accent walls, garden features, retaining wall accents, entry columns, and architectural details that need a natural stone finish. For heritage homes and character properties in Victoria and Duncan, stone veneer can also be used to complement existing materials and preserve the feel of the building while improving appearance and performance. On newer homes, it can add contrast, visual depth, and a more custom finished look. Check out the making of this natural stone veneer project in Ten Mile Point here: Ten Mile Point | Stone Veneer Project Why Choose Lennox Masonry Lennox Masonry brings experience in natural stone, heritage-sensitive work, and custom masonry design throughout Victoria and Duncan. We take a practical, detail-focused approach to every project, whether the goal is a subtle enhancement or a dramatic stone feature that becomes the focal point of the property. Our team can help you select stone that suits the style of the home, the surrounding landscape, and the performance requirements of the project. From the first consultation through to the finished installation, the goal is to create stonework that looks natural, lasts for years, and adds real value to the property. Stone Veneer Consultation If you are considering stone veneer in Victoria, Duncan, or anywhere on Vancouver Island, Lennox Masonry can help you plan the right application for your home or business. We work with a variety of stone styles and finishes, and we can recommend an approach that fits your design preferences, budget, and building conditions. A well-planned stone veneer project can transform the look of a home without overwhelming it. Whether you want a natural, rustic look or a more refined architectural finish, stone veneer remains one of the most effective ways to add lasting beauty and curb appeal. FAQ Stone veneer projects are popular in Victoria and Duncan for their durability and aesthetic appeal, but homeowners often have questions about types, installation, and suitability for local conditions. What is the difference between thin stone veneer and full-bed stone veneer? Thin stone veneer is sawn to about 1 inch thick, making it lightweight (around 12-15 lbs per sq ft), easier to install, and ideal for retrofits or weight-sensitive areas. Full-bed veneer is split 3-5 inches thick (35-45 lbs per sq ft), offering greater depth, insulation, and weather resistance but requiring stronger structural support. Is stone veneer suitable for Vancouver Island's weather? Yes, natural stone veneer withstands coastal moisture, freeze-thaw cycles, and wind common in Victoria and Duncan when properly installed with good flashing and mortar. Both thin and full-bed options perform well, though full-bed provides extra durability in exposed areas. Can stone veneer be used indoors? Absolutely—stone veneer excels on interior fireplaces, accent walls, backsplashes, and feature areas, adding warmth and texture without heavy structural changes. How long does stone veneer installation take? A typical residential project like a fireplace or exterior accent wall takes 1-2 weeks, depending on size, access, and prep work; larger facades may take 3-4 weeks. Lennox Masonry provides timelines during consultation. What maintenance does stone veneer need? Minimal—seal every 2-3 years for exteriors, clean with mild soap annually, and inspect mortar joints periodically; avoid harsh chemicals to preserve the natural look. How much does stone veneer cost in Victoria, BC? Costs range from $20-50 per sq ft for materials and labor, varying by stone type, thickness, and project complexity; thin veneer is generally more affordable than full-bed. Does stone veneer add home value? Yes, it boosts curb appeal and perceived quality, often increasing resale value by 5-10% for visible features like entryways or facades, especially on heritage-style homes in Duncan and Victoria. Completed Stone Veneer Projects Check out a few of our completed stone veneer projects below, including our Oak Bay | Heron St. project and our Ten Mile Point | Telegraph Bay Rd. project. These examples show the range of stone veneer styles and applications we’ve completed across Victoria, from refined exterior façades to custom masonry details that add lasting curb appeal and character Ready to start your stone veneer project? Ready to enhance your Victoria or Duncan property with expert stone veneer? Contact Lennox Masonry today for a free consultation—we'll assess your project, recommend the best veneer type, and provide a custom quote. Call now or visit our site to schedule! Contact Us First name Last name Email Tell us about your project! 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  • FAQ | Lennox Masonry | Victoria BC | Duncan BC | Masonry Contractor

    Learn about Lennox Masonry's consultation process and explore the frequently asked questions we are asked when it comes to masonry projects in Victoria, BC. Frequently Asked Masonry Questions 1. Consultation Fees & Process 2. Location & Business Hours 3. Insurance & Licensing 4. Chimney & Fireplace Repairs 5. General Project Inquiries 1. Consultation Fees and Process: What is a Fixed Price Proposal? A fixed price proposal is essentially a quote which entails the definite costs of your project. It is not be mistaken with an "estimate", as the proposal is only created once all factors have been accounted for and agreed upon. When do consultation fees apply: Consultation fees only apply within the Greater Victoria and Cowichan Valley area when projects require CAD drawings or digital designing prior to building a quote. These fees will vary based on the project requirements but all fees incurred during the quotation process are deducted from the fixed price proposal. Please send us an email containing your address, phone number, any pertinent photos and information, as well as acknowledging that you have read and agree to paying the consultation fee in order to begin the design process. For projects located outside of these areas, consultation fees are due prior to providing an online-estimate or a site-visit is conducted, and can be paid in the form of cash, cheque, or e-transfer. Please advise us as to your preferred method of payment when contacting us so we can issue the appropriate invoice. Once a virtual or site visit has been completed and the consultation fees are paid, a fixed price proposal will be emailed to you within 2 business days. Please note your proposal may require additional time if your project is complex. Are the consultation fees refundable if, for whatever reason, we decide not to use your company? The consultation fees are only refunded in the form of a deduction from the proposed costs . What type of projects or circumstances would warrant an increase in the cost of a consultation? There are a number of factors which are taken into account prior to assessing the cost of a consultation, such as: distance traveled and resources invested if you're outside of the Greater Victoria and Cowichan Valley area; evaluating a chimney where scaffolding and potentially CCTV is required; multiple design options where price comparisons and more than one proposal is necessary; the custom designing and building of large projects where CAD drawings are needed; visiting distributors or quarries to further design decisions in regards to your project, etc.. Once we have a clear understanding of what your project entails, we will let you know if there may be additional costs involved. Why do you charge a consultation fee ? Because we are a small company that is dedicated to quality control and due to the amount of requests we receive for quotes each year, it's not economically feasible for us to provide quotes for free. Do you provide rough-cost estimates? We no longer provide rough-cost estimates. We have found that supplanting a number prior to considering all project parameters is both misleading and detrimental to the quotation process. What sets you apart from other masonry companies in Victoria, BC? When choosing Lennox Masonry for your project, you have the added benefit of having the owner and operator design and conduct the work himself. Sean Lennox and his team of certified masons are incredibly knowledgeable and passionate about their craft, as well as very particular about quality control. We have chosen to remain a small masonry company which continues to achieve service and craftsmanship awards year after year. Please visit our Referrals page to hear from some of our clients. Consultation Fees & Process Location & Business Hours 2. Location & Business Hours: Where are you located? We have two locations: Our main office is located in South Fairfield, right in the heart of Victoria, BC. We also have a second location in Cobble Hill, BC. In essence, we're always around the Greater Victoria and Cowichan Valley area, ready to provide masonry services. What are your business hours: We are open from 9:00am until 5pm Monday through to Saturday and are closed on Sundays and holidays. What are your service areas? Lennox Masonry provides masonry services throughout both the Greater Victoria and Cowichan Valley areas, as well as the surrounding Gulf Islands when needed. How busy are you? Are you able to take on my project? We are typically booking projects months in advance, year-round . We always recommend setting up a consultation as soon as possible and placing a deposit with us to ensure that we can complete your project in a reasonable time-frame. If it's a smaller project, we can usually squeeze it in among our larger projects. How do you get the majority of your work? The majority of our projects are obtained through word-of-mouth. Though more and more people are finding us through Google and a variety of other social media platforms. We provide quality workmanship and good communication skills with a proven track record for safety. Our referrals are a testament as to why our services remain sought after year after year. Insurance 3. Insurance & Licensing: Is Lennox Masonry Fully Licensed and Insured ? Yes, Lennox Masonry is licensed to work throughout Vancouver Island and the surrounding Gulf Islands. We carry $5,000,000 in liability insurance through a local insurance provider which fully insures both you and us while we are working on the premises. We also carry additional insurance for our employees through WCB of Canada and have an impeccable safety record. Chimney & Fireplace Repairs 4. Chimney & Fireplace Repairs: What exactly is involved with chimney inspections? Our first priority at Lennox Masonry is safety. Though we can typically assess the state of a chimney from the ground floor (exterior and the interior firebox), we highly recommend utilizing scaffolding (as per WCB regulations and Liability Insurance purposes) in order to safely reach your roofline and thoroughly inspect your chimney and the flue liners. This up-close inspection process provides a much more accurate quote for your chimney repairs. It can take anywhere from one to eight hours to set up scaffolding and perform a thorough inspection, depending on the heights involved and the accessibility of your chimney. Please note that additional consultation fees will be incurred through this process but that the initial consultation fee will be deducted from the overall costs. Please visit our Chimney Repairs page to learn about how the state of your chimney affects the overall well being of your home. What does repointing a chimney entail? The first step is setting up scaffolding that meets any and all WCB regulations and liability insurance requirements. We cannot use ladders safely while hauling heavy materials and equipment onto a roof or around a chimney. At times, depending on the location of the chimney and the slope of the roof, a secondary scaffold may be built on the rooftop to ensure a safe and professional chimney repair. Once the scaffolding is in place, the mortar between the bricks or stones is recessed to an ideal working depth and then replaced with fresh mortar. The type of mortar being used will depend on the type of materials used in the structure of the chimney. The chimney is then fully cleaned after the mortar has had several days to fully cure. Read our blog post for more information: How To Repoint Brick & Stone Structures What does building a new chimney cap or crown entail? The initial setup is no different than repointing a chimney but the current cap is safely demolished and disposed of prior to us forming and pouring a new concrete chimney cap which meets the code requirements set out by City of Victoria or any other municipality. General Inquiries 5. General Project Inquiries: Will you clean up after the project ? Here at Lennox Masonry, we know that maintaining a clean and organized jobsite is the key to efficiency, safety, and professionalism. We always clean up the site throughout the duration of the project and thoroughly afterwards. We appreciate a clean house and yard, and extend that courtesy to our clients. When washing off tools and equipment covered in mortar, will it negatively impact our garden or grass? Lennox Masonry utilizes lime-based mortars rather than Portland cement-based mortars. The native plants here in Victoria, BC tend to thrive off of diluted, natural hydraulic lime and the sand used to create the mortar. If anything, our clients have always appreciated the addition of lime to their gardens but if you have any concerns, please voice them to us while we go over the jobsite layout with you. What is an acid-wash? An acid-wash is applied to stubborn mortar stains on brick or stonework after a repair or new installation is complete and the mortar is fully cured. Muriatic acid is diluted with a specific amount of water to help ease the mortar stains off of the surface. All safety precautions are taken by Lennox Masonry while working with Muriatic acid and it is not harmful to any other materials on or around the area. Copper being the exception, as the acid can stain it. Please note that we rarely apply an acid-wash but we’ll notify you if the need arises. Do you offer masonry cleaning services? Lennox Masonry operates a unique stone and brick masonry cleaning apparatus which is designed to steam clean masonry surfaces without saturating the materials and mortar involved, unlike pressure washers and cleaning chemicals. It is designed to be the most environmentally friendly cleaning option on the market and the safest when it comes to maintaining the integrity of masonry structures.

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