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Blog Posts (64)
- Steam Cleaning Masonry in Victoria, BC: The Safe Way to Clean Brick, Stone, and Concrete
Lennox Masonry using the DOFF Integra to steam the Porte Cochere at the historical Government House in Victoria, BC. Homeowners and property managers across Greater Victoria are looking for a safe, effective way to clean dirty brick, moss covered stone, and aging chimneys without causing damage to the mortar or masonry. Steam cleaning is one of the most reliable methods to remove years of buildup while preserving the integrity of the masonry structure. What Is Low-Pressure Steam Cleaning for Masonry? Low-pressure steam cleaning uses superheated water vapour, delivered at controlled temperatures and low pressure, to loosen and remove dirt, biological growth such as algae and lichen, and surface pollutants from masonry. Because it uses far less water than traditional pressure washing, it reduces the risk of driving moisture deep into brick, stone, and the mortar encasing them. This makes steam cleaning ideal for : • Heritage brick and stone facades • Chimneys • Retaining walls and stone patios/walkways • Residential and commercial masonry exteriors Lennox Masonry steam cleaning the Herb Garden at the Government House in Victoria, BC with the DOFF Integra. Why Steam Cleaning Is Better Than Pressure Washing for Masonry Traditional high-pressure washing can erode mortar joints, open up hairline cracks, and force water deep into porous masonry. Steam cleaning, by contrast, is designed to be gentle on the substrate while still being highly effective at cleaning. Key advantages of steam cleaning brick and stone: • Uses low pressure to avoid damaging mortar and carved details • Uses significantly less water, reducing the risk of dampness and efflorescence • Relies primarily on heat instead of harsh chemicals • Effective on soot, atmospheric pollution, algae, moss, and mildew on masonry surfaces For older homes and heritage buildings in Victoria, this balance between effective cleaning and material preservation is critical. Steam cleaned features on the Porte Cochere of the Government House in Fairfield, Victoria BC Common Masonry Problems Steam Cleaning Can Solve Over time, exterior masonry in coastal climates like southern Vancouver Island faces constant exposure to moisture, salt air, and organic growth. Steam cleaning helps address: • Green or black staining from algae, moss, and lichen • Soot and creosote staining on chimneys • General pollution and grime on urban masonry facades • Light paint residues and previous coating buildup (case-dependent) Because steam is able to penetrate surface contamination without relying on abrasive blasting, it is especially useful on delicate stone and older brick units. How Professional Masonry Steam Cleaning Works A typical professional low-pressure steam cleaning service follows a structured process to protect the masonry and the surrounding property. 1. Assessment and testing The masonry type, condition, and previous repairs are evaluated first. A small, inconspicuous test area is cleaned to confirm the temperature, pressure, and technique are safe and effective. 2. Site preparation Nearby windows, plants, woodwork, and metal are protected before work begins. Access systems like scaffolding or lifts may be set up for chimneys and taller elevations. 3. Controlled steam application Steam is applied in passes, keeping the nozzle a small distance from the surface so the heat does the work rather than brute force. Persistent contamination can be gently agitated with a soft-bristle brush when necessary. 4. Light rinsing and clean-up Once contaminants are loosened, the surface is lightly rinsed with low-pressure water just enough to carry away debris, minimizing saturation. This systematic approach helps ensure consistent results while protecting both the masonry and the surrounding finishes. Benefits of Steam Cleaning for Heritage and Residential Masonry For property owners who care about both appearance and longevity, steam cleaning offers several important benefits . • Preserves architectural detail: Low-pressure steam helps maintain carved stonework, corbelled brick, and fine textures that can be damaged by abrasive methods. • Non-abrasive approach: There is no sand or grit impacting the surface, unlike sandblasting, which can permanently alter the face of masonry. • Environmentally conscious: Because it primarily uses water and heat, steam cleaning can often be completed with little to no chemical additives. • Supports long-term durability: By removing biological growth that traps moisture and contributes to decay, steam cleaning can help extend the life of masonry assemblies. For heritage properties in particular, this method aligns well with conservation best practices that prioritize minimal intervention and reversible treatments. When Should You Consider Steam Cleaning Your Masonry? You may want to consider a professional steam cleaning service if: • Your brick or stone has widespread organic staining • You notice white salt deposits and uneven discoloration • The building or chimney is part of a heritage structure • Previous aggressive cleaning methods have already caused damage In each case, a proper site visit and small-area test clean are essential to confirm that steam cleaning is appropriate for the specific masonry and condition. Why Work with a Professional Masonry Contractor While small cleaning tasks might seem like a DIY opportunity, low-pressure steam cleaning is best handled by contractors who understand masonry behavior, moisture movement, and building envelopes. A qualified masonry restoration company will: • Correctly identify the masonry units and mortars before cleaning • Select safe temperature and pressure settings for each area • Recognize areas where cleaning might expose underlying damage • Recommend additional repairs, repointing, or waterproofing if necessary Combining steam cleaning with skilled masonry repair helps ensure your brick or stonework is not only clean but also structurally sound. How Steam Cleaning Fits into a Complete Masonry Maintenance Plan Steam cleaning is only one part of a comprehensive masonry maintenance strategy. Once surfaces are cleaned, it becomes much easier to: • Identify failed mortar joints that require repointing • Spot cracks in chimneys, caps, and crowns • Evaluate the condition of stone sills, lintels, and copings From there, a long-term maintenance plan can be developed to address water shedding, flashing, capping, and protective solutions appropriate for the specific masonry. Lennox Masonry is a heritage restoration, stonework, and chimney repair based in Victoria, BC. We specialize in restoring the past and building the future one brick and stone at a time. To learn more about us and what we do, visit our website here: Lennox Masonry
- The Importance of Using Traditional Lime-Based Mortars in Heritage Masonry Restoration
In 2024, Lennox Masonry restored the city hall in Duncan, BC using traditional lime-based mortars. In this blog post, Lennox Masonry of Victoria, BC discusses the necessity of matching old lime-based mortars when restoring historical and heritage masonry buildings Restoring heritage masonry buildings is not only about maintaining their aesthetic appeal—it’s about preserving their history, structural integrity, and ensuring they stand for generations to come. One of the most critical elements in achieving this is the use of traditional lime-based mortars. Here’s why they matter so much in heritage restoration: Breathability and Moisture Management Lime mortars are naturally breathable, allowing moisture to escape from the masonry. This breathability prevents moisture from becoming trapped within the walls, which can lead to deterioration of both the mortar and masonry units, creating structural damage. Cement-based mortars, by contrast, are much less permeable and tend to trap moisture—often worsening the very problems restoration seeks to solve. Lime mortar is elastic and thus flexible, which allows it to accommodate for large and slight movements in the masonry structure, recombining when needed through a self-healing process. This characteristic is paramount when it comes to the preservation of heritage structures, as it helps eliminate moisture-related issues that are introduced into the building once gaps in the masonry start forming. This brings us to our next point... Flexibility and Accommodation of Movement Historic masonry buildings often settle and move slightly over time due to changing temperatures, moisture, or shifts in their foundations. Lime mortar’s flexibility allows it to accommodate minor movements without cracking, protecting both the mortar and the surrounding masonry units. Modern mortars, which are rigid and hard, can crack and cause further damage to the historic stone or brick. Compatibility with Historic Materials Most heritage masonry buildings were originally constructed with lime-based mortars. Using traditional lime mortars for restoration maintains the building’s authenticity, ensuring that repairs are compatible with the original structure. This prevents damage from incompatible materials, such as Portland cement, which can be too hard and impermeable for older masonry. The key here is to ensure that the mortar is going to expand and contract during the freeze and thaw cycles at the same rate in relation to the surrounding stone and/or brick. This can only happen if the same mortar is being utilized. Reversibility and Conservation Principles Lime mortars can be removed without damaging the original stone or brick due to their soft character, even after years of compression. The use of conservation-friendly tools are also necessary during the repointing process. Using lime-based mortars while repointing heritage masonry structures aligns with the principles of conservation, allowing future repairs without harming the historic fabric. Aesthetics and Authenticity Authentic restoration requires materials and techniques that reflect the original construction. Lime mortars offer a natural, historic appearance, blending seamlessly with traditional stonework and maintaining your building’s character. When done properly, repointing or even rebuilding certain aspects of heritage masonry buildings can appear seamless from the old to the new. Sustainability and Environmental Impact Lime-based mortars are produced with not only a lower carbon footprint compared to modern cement, but are actually carbon-negative. During the setting process, lime mortars reabsorb the carbon dioxide produced during their creation. They’re also biodegradable and made from natural, renewable materials—making them an excellent choice for responsible restoration. Self-Healing Properties Lime mortar can self-heal small cracks due to its slightly water-soluble nature, which allows it to reseal hairline fissures over time. This unique property helps prolong the life and durability of heritage masonry walls. Avoiding Common Restoration Mistakes The use of modern cement mortars in historic buildings can lead to a host of problems, including trapped moisture, accelerated decay, and irreversible damage. Modern mortars are too hard for traditional masonry—original bricks or stones can break before the mortar does, leading to costly repairs and lost heritage value. Conclusion For anyone involved in the restoration of heritage masonry buildings—whether you’re a homeowner, builder, or conservationist—traditional lime-based mortars should always be your first choice. Their breathability, flexibility, compatibility, and sustainability not only preserve the structural and aesthetic integrity of your building, but also honor its history. By choosing lime-based mortars, you’re investing in the longevity, authenticity, and environmental stewardship of Canada’s architectural heritage. If your project needs guidance or hands-on expertise, Lennox Masonry is passionate about restoring heritage buildings the right way—using time-tested materials that let your building breathe and endure. With dozens of completed heritage masonry projects throughout Victoria, BC and Duncan, BC, we are a trusted, professional, and knowledgeable masonry company when it comes to the conservation of masonry buildings.. Preserve the past. Build for the future. Choose lime Lennox Masonry of Victoria, BC has been proudly serving both Vancouver Island and the Gulf Islands for over a decade. We are small group of skilled masons with a great deal of passion towards our trade and for improving the communities we live and work in. We extend our gratitude to the lək̓ʷəŋən people for allowing us to share and work on this corner of the garden with them. We are thankful for the residents and businesses of Victoria, BC for supporting us in our endeavors! If you’re in need of a professional and reliable masonry company for your next project, please contact us today! And check out our Project page for inspiration when it comes to your next masonry idea!
- Looking For A Masonry Contractor Near You In Victoria, BC?
What to look for in a masonry company for your next project: A stone staircase in Victoria, BC built by Lennox Masonry out of blast-rock that was sourced on the property and flagstones that were quarried in Port Renfrew, BC. Choosing the right masonry contractor is a critical step to ensuring the desired outcome and durability of your project. Victoria, BC is home to a variety of highly skilled and adept stonemasons and bricklayers who are more than capable of helping you address your needs. That being said, here's what you should know before contacting and hiring a mason: Look for experience and expertise: Research the masonry companies in your area and see how many years of hands-on experience they have in the specific field of work your project entails. Masonry has many facets to it, such as bricklaying, stonemasonry, restoration, chimney repairs, hardscaping, fireplace conversions, etc.. So it's important to understand which masonry contractors have experience that is relevant to your project. Be sure to review their portfolio of completed projects and see if there are any that are similar to yours. If so, pay attention to the workmanship and the minute details. A heritage chimney that was demolished and rebuilt by Lennox Masonry in Victoria, BC to match the original chimney from 1912. Licensed, Certified, and Insured: Don't be afraid to ask for a business license, certification, proof of liability insurance, and their standing with the Workers Compensation Board. Companies that can provide these documents will signal a degree of professionalism and adherence to industry protocols and standards. Without these certificates, you, as a homeowner or business owner, could be held liable if any accidents occur while work is being conducted on your property. Reputation & Reviews: Peruse each masonry contractors online reviews through Google, Yelp, Houzz, BBB, Facebook and other online platforms. Ask them if they're willing to share the contact details of previous clients that they have worked with or if they can provide an address of a completed project that you can view. Communication & Service: Take note of how each company communicates with you from the initial phone call or email to the first in-person meeting. Are they timely, clear, and concise? Or are they slow, vague, and impersonal? Ask questions and gauge for yourself whether or not they seem confident in their answers. Once a proposal has been presented to you, ensure that the scope of work and the terms/conditions are well defined and specific. The 2025 Houzz awards presented to Lennox Masonry of Victoria, BC Small Companies Vs. Large Companies: Bigger isn't always better as they say! Large masonry companies are typically suited towards sizeable commercial projects which focus on quantity and quick output. Reality is that quality takes a backseat for the most part on large commercial and residential projects such as townhomes, condominiums, and apartment complexes. Small masonry companies are typically suited towards residential projects on single-family homes, working directly for homeowners and contractors. With small masonry companies, the owner is usually hands-on while designing and building the project, paying close attention to the finer details. The benefit of working with an owner/operator is that they aren't a step removed from the project and their reputation is directly on the line. This can equate to receiving the best possible workmanship and service. Sean Lennox of Lennox Masonry building a stone step in Victoria, BC Conclusion: Picking the right masonry contractor in Victoria, BC for your next project doesn't have to be an arduous process. Focus on both online and word-of-mouth reviews as well as communication skills with whatever companies you're considering. Pay attention to their project portfolios and above all... trust your gut! Lennox Masonry of Victoria, BC has been proudly serving both Vancouver Island and the Gulf Islands for over a decade. We are small group of skilled masons with a great deal of passion towards our trade and for improving the communities we live and work in. We extend our gratitude to the lək̓ʷəŋən people for allowing us to share and work on this corner of the garden with them. We are thankful for the residents and businesses of Victoria, BC for supporting us in our endeavors! If you’re in need of a professional and reliable masonry company for your next project, please contact us today! And check out our Project page for inspiration when it comes to your next masonry idea!
Other Pages (50)
- Heritage Masonry Restoration Victoria BC | Lennox Masonry
Expert heritage masonry restoration in Victoria, BC using traditional, non-abrasive methods. Preserve stone walls, chimneys & buildings with Lennox Masonry—contact us today! Heritage Masonry Restorations | Victoria, BC Our Restoration Process Masonry restoration is an in-depth process of understanding and curating solutions for aging stone and brick. Lennox Masonry specializes in restoring heritage masonry structures to their original state through repointing, rebuilding, and replicating methods. Based in Victoria, BC on Vancouver Island, Lennox Masonry utilizes traditional masonry craftsmanship and materials to breathe new life into old masonry buildings and architectural features through a non-abrasive approach. We utilize traditional lime-based mortars and techniques to replicate the original mortars used and ensure their compatibility. From the consultation stage through to the restoration itself, we are with you every step of the way to ensure that each aspect of your project receives its due attention. Our goal is to ensure the authenticity and longevity of heritage and historical masonry buildings. Completed Masonry Restorations At Lennox Masonry , we pride ourselves on our ability to preserve and conserve heritage masonry structures such as stone walls, chimneys, and buildings throughout Victoria, BC. We are constantly working on and improving our community one brick or stone at a time. Our team of highly skilled and incredibly knowledgeable stonemasons are well-versed in restoration techniques and guidelines. You can trust us with ensuring that your heritage masonry structure will remain standing for many decades to come. Please peruse our list of completed restorations below. 17th Century Gothic Cathedral Remnants In 2017, Lennox Masonry was tasked with restoring, rebuilding, and replicating features from stone doorways and archways that were original to a 17th-Century Gothic Cathedral located in Italy which had been shipped to a private property in North Saanich, BC. These remnants were then erected throughout the gardens of the property. To learn more about this project, click here! Duncan City Hall Restoration In 2024, Lennox Masonry undertook the restoration of both the sandstone and brickwork comprising the city hall in Duncan, BC. This project involved the removal of decrepit mortar and lime-wash from the sandstone ribbons around the building and replacing it with traditional lime-based mortar and lime-wash. The granite and sandstone staircases were also repointed in traditional fashions. For more details on this project, please click here! Samuel Maclure Projects Over the decades, Lennox Masonry has had the pleasure of restoring, repointing, and rebuilding stone walls, pillars, chimneys, and other masonry features that were originally designed and built by the late and famous architect, Samuel Maclure in Victoria, BC. These masonry structures are heritage-designated and require traditional lime-based mortars while being restored. To learn more about specific projects related to Samuel Maclure that we have completed, click here! Government House In 2025, Lennox Masonry, in cooperation with the Government House in Victoria, BC and the Camosun College: Women In Trades Program, had the opportunity to repoint heritage stone walls with traditional lime-mortar and teach students of the program about masonry restoration and preservation. The students learned about the importance of repairing these old buildings with heritage-designated tools and lime-based mortars with hands-on experience. Interested in hosting a similar event for educational purposes? Click here to learn more. To learn more about our restoration projects at the Government House, click here. Lennox Masonry works in collaboration with our sister company: Stone & Trowel Heritage Restoration on heritage and historical projects throughout Victoria, Duncan, Vancouver Island and the Lower Mainland. Discover a variety of heritage guides and other detailed information by visiting their website today! Ready to discuss your heritage restoration project with us? Use the contact form below and we'll be in touch within 24-48 hours. Contact Us First name Last name Email Tell us about your project! Select an Address Phone Submit Thanks for submitting!
- Lennox Masonry | Island Chimney Solutions | Victoria BC Chimney Repair
Island Chimney Solutions is in partnership with Lennox Masonry and solely specializes in chimney repairs and rebuilds throughout Victoria, BC and Duncan BC. Partners Meet Our Partner! Island Chimney Solutions is a professional and meticulous chimney repair and rebuilding company based in Langford, BC, which solely focuses on chimney restorations. We service both the Greater Victoria and Cowichan Valley areas. Island Chimney Solutions specializes in repointing brick and stone chimneys, renovating fireplaces, and bringing chimneys up-to-code. Contact us today for all of your chimney needs! Lennox Masonr y works in cooperation with Island Chimney Solutions when it comes to WETT certifying, inspecting, and setting up scaffolding systems for chimney repairs and rebuilds in Victoria and Duncan, BC. #110 - 1021 Springboard Place, Victoria, BC, V9B 3E2 Phone: 250-986-6000 Email: info@islandchimney.ca First Name Last Name Email Message Send Thanks for submitting! Facebook X Instagram islandchimney.ca Meet Our Partner! Stone & Trowel Heritage Restoration is a masonry and building restoration service company which specializes in cleaning, repointing, and rebuilding historical structures. Based in Victoria, BC, Stone & Trowel was founded to solely focus on preserving history through the maintenance of masonry components and materials to ensure their longevity for generations to come. Visit their website to learn more about how they are restoring our local community. www.stoneandtrowel.ca Lennox Masonry works with Stone & Trowel Heritage Restoration when it comes to consulting on heritage building upgrades and guidelines. Collectively, we have worked on numerous heritage buildings throughout both Victoria and Duncan, BC, including City Hall, Government House, Craigdarroch Castle, and countless heritage homes. #110 - 1021 Springboard Place, Victoria, BC, V9B 3E2 Phone: 250-986-0324 Email: stoneandtrowelrestoration@gmail.com First Name Last Name Email Message Send Thanks for submitting! Facebook X Instagram stoneandtrowel.ca
- FAQ | Lennox Masonry | Victoria BC | Duncan BC | Masonry Contractor
Learn about Lennox Masonry's consultation process and explore the frequently asked questions we are asked when it comes to masonry projects in Victoria, BC. Frequently Asked Questions & Answers: 1. Consultation Fees & Process 2. Location & Business Hours 3. Insurance & Licensing 4. Chimney & Fireplace Repairs 5. General Project Inquiries 1. Consultation Fees and Process: What is a Fixed Price Proposal? A fixed price proposal is essentially a quote which entails the definite costs of your project. It is not be mistaken with an "estimate", as the proposal is only created once all factors have been accounted for and agreed upon. When do consultation fees apply: We offer a flat rate of $75.00 (not including GST) for design consultations/quotes within the Greater Victoria and Cowichan Valley area.. If your project requires CAD drawings or further designing, additional fees may apply. All fees incurred during the quotation process are deducted from the fixed price proposal. Please send us an email containing your address, phone number, any pertinent photos and information, as well as acknowledging that you have read and agree to paying the consultation fee in order to begin the process. Consultation fees are due after a site visit has been conducted, and can be paid in the form of cash, cheque, or e-transfer. Please advise us as to your preferred method of payment when contacting us so we can issue the appropriate invoice. Once site visit has been completed and the consultation fees are paid, a fixed price proposal will be emailed to you within 2 business days. Please note your proposal may require additional time if your project is complex. Are the consultation fees refundable if, for whatever reason, we decide not to use your company? The consultation fees are only refunded in the form of a deduction from the proposed costs . What type of projects or circumstances would warrant an increase in the cost of a consultation? There are a number of factors which are taken into account prior to assessing the cost of a consultation, such as: distance traveled and resources invested if you're outside of the Greater Victoria area; evaluating a chimney where scaffolding and potentially CCTV is required; multiple design options where price comparisons and more than one proposal is necessary; the custom designing and building of large projects where CAD drawings are needed; visiting distributors or quarries to further design decisions in regards to your project, etc.. Once we have a clear understanding of what your project entails, we will let you know if there may be additional costs involved. Why do you charge a consultation fee ? Because we are a small company that is dedicated to quality control and due to the amount of requests we receive for quotes each year, it's not economically feasible for us to provide quotes for free. Our base consultation fee of $75.00 helps to cover the fuel and labor costs associated with providing a thorough proposal for your review. Do you provide rough-cost estimates? We no longer provide rough-cost estimates. We have found that supplanting a number prior to considering all project parameters is both misleading and detrimental to the quotation process. What sets you apart from other masonry companies in Victoria, BC? When choosing Lennox Masonry for your project, you have the added benefit of having the owner and operator design and conduct the work himself. Sean Lennox and his team of certified masons are incredibly knowledgeable and passionate about their craft, as well as very particular about quality control. We have chosen to remain a small masonry company which continues to achieve service and craftsmanship awards year after year. Please visit our Referrals page to hear from some of our clients. Consultation Fees & Process Location & Business Hours 2. Location & Business Hours: Where are you located? We have two locations: Our office is located in South Fairfield, right in the heart of Victoria, BC, as well as a shop space located in Langford, BC. In essence, we're always around the Greater Victoria area, ready to provide masonry services, even emergency calls. What are your business hours: We are open from 9:00am until 5pm Monday through to Saturday and are closed on Sundays and holidays. What are your service areas? Lennox Masonry provides masonry services throughout both the Greater Victoria and Cowichan Valley areas, as well as the surrounding Gulf Islands when needed. How busy are you? Are you able to take on my project? We are typically booking projects months in advance, year-round . We always recommend setting up a consultation as soon as possible and placing a deposit with us to ensure that we can complete your project in a reasonable time-frame. If it's a smaller project, we can usually squeeze it in among our larger projects. How do you get the majority of your work? The majority of our projects are obtained through word-of-mouth. Though more and more people are finding us through Google and a variety of other social media platforms. We provide quality workmanship and good communication skills with a proven track record for safety. Our referrals are a testament as to why our services remain sought after year after year. Insurance 3. Insurance & Licensing: Is Lennox Masonry Fully Licensed and Insured ? Yes, Lennox Masonry is licensed to work throughout Vancouver Island and the surrounding Gulf Islands. We carry $5,000,000 in liability insurance through a local insurance provider which fully insures both you and us while we are working on the premises. We also carry additional insurance for our employees through WCB of Canada and have an impeccable safety record. Chimney & Fireplace Repairs 4. Chimney & Fireplace Repairs: What exactly is involved with chimney inspections? Our first priority at Lennox Masonry is safety. Though we can typically assess the state of a chimney from the ground floor (exterior and the interior firebox), we highly recommend utilizing scaffolding (as per WCB regulations and Liability Insurance purposes) in order to safely reach your roofline and thoroughly inspect your chimney and the flue liners. This up-close inspection process provides a much more accurate quote for your chimney repairs. It can take anywhere from one to eight hours to set up scaffolding and perform a thorough inspection, depending on the heights involved and the accessibility of your chimney. Please note that additional consultation fees will be incurred through this process but that the initial consultation fee will be deducted from the overall costs. Please visit our Chimney Repairs page to learn about how the state of your chimney affects the overall well being of your home. What does repointing a chimney entail? The first step is setting up scaffolding that meets any and all WCB regulations and liability insurance requirements. We cannot use ladders safely while hauling heavy materials and equipment onto a roof or around a chimney. At times, depending on the location of the chimney and the slope of the roof, a secondary scaffold may be built on the rooftop to ensure a safe and professional chimney repair. Once the scaffolding is in place, the mortar between the bricks or stones is recessed to an ideal working depth and then replaced with fresh mortar. The type of mortar being used will depend on the type of materials used in the structure of the chimney. The chimney is then fully cleaned after the mortar has had several days to fully cure. Read our blog post for more information: How To Repoint Brick & Stone Structures What does building a new chimney cap or crown entail? The initial setup is no different than repointing a chimney but the current cap is safely demolished and disposed of prior to us forming and pouring a new concrete chimney cap which meets the code requirements set out by City of Victoria or any other municipality. General Inquiries 5. General Project Inquiries: Will you clean up after the project ? Here at Lennox Masonry, we know that maintaining a clean and organized jobsite is the key to efficiency, safety, and professionalism. We always clean up the site throughout the duration of the project and thoroughly afterwards. We appreciate a clean house and yard, and extend that courtesy to our clients. When washing off tools and equipment covered in mortar, will it negatively impact our garden or grass? Lennox Masonry utilizes lime-based mortars rather than Portland cement-based mortars. The native plants here in Victoria, BC tend to thrive off of diluted, natural hydraulic lime and the sand used to create the mortar. If anything, our clients have always appreciated the addition of lime to their gardens but if you have any concerns, please voice them to us while we go over the jobsite layout with you. What is an acid-wash? An acid-wash is applied to stubborn mortar stains on brick or stonework after a repair or new installation is complete and the mortar is fully cured. Muriatic acid is diluted with a specific amount of water to help ease the mortar stains off of the surface. All safety precautions are taken by Lennox Masonry while working with Muriatic acid and it is not harmful to any other materials on or around the area. Copper being the exception, as the acid can stain it. Please note that we rarely apply an acid-wash but we’ll notify you if the need arises. Do you offer masonry cleaning services? Lennox Masonry operates a unique stone and brick masonry cleaning apparatus which is designed to steam clean masonry surfaces without saturating the materials and mortar involved, unlike pressure washers and cleaning chemicals. It is designed to be the most environmentally friendly cleaning option on the market and the safest when it comes to maintaining the integrity of masonry structures.


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